FAQ’s

There are many reasons to choose UK Bed World

• We have great customer service and client care.
  Client satisfaction is very important to us.
  We offer high quality beds, mattresses, and furniture at affordable prices.
  Our experienced advisors provide expert guidance related to beds, mattresses, and furniture.

Depending on the availability of certain products we have a range of different sizes. Some of the sizes we have is

• 3FT Single
  4Ft Small Double
  4Ft 6″” Double
  5Ft King Size

In the event you change your mind about your purchase, we have a 48 hour cooling period in which you are able to cancel your order. However, for this we require written or verbal information from you within this time to cancel.

Yes, our products are compliant with the UK regulations.

We usually provide free delivery, but delivery charge is dependent on your postcode. With every purchase you make with us, we will contact you to arrange a delivery date once your furniture is completed. It is important that you are available at the time of delivery.

We deliver anywhere in the UK within 3-5 days.

In order to request a return, please contact our customer service team through phone or email. UK Bed World provides a 14-day money-back guarantee – from the day that you receive the goods. However, there are certain conditions regarding returning

• The goods must be in their original packaging.
• The item must not be assembled (unless in the case of a faulty or incorrect item).</li
• The items must be returned unused and in their original condition.

If the item is defective or incorrect then the buyer will have to send proof of this via clear images for us to verify that the item is damaged or incorrect.

We will not be accountable for return of items such as, but not limited to

• Items that have been damaged by yourselves or from the incorrect use of the item.
  Custom made furniture according to your specifications unless there is a fault, or the measurements are correct.
  Mattresses that have been unpacked and/or slept on unless it is faulty. This is because of hygiene reasons, it cannot be sold to anyone else. Please keep the plastic packaging on the mattress if you think you may need to return it.
  Goods that are faulty due to normal wear and use, consumer damage, carelessness, or damage caused by a third party.

We value every order we send. We expect our clients to feel completely supported throughout their entire UK Bed World journey, covering returns and refunds.

If the customer finds any defects, faults or the goods are not the correct size, then the customer must notify the company within 48 hours from when the item was delivered. If the company is not notified within this period, then the company will not be held liable.

Please contact our customer service team within 14 days of delivery if you have discovered that your custom-made furniture is faulty.

UK Bed World
Unit 4, Albion Mills,
Bradford Rd,
Dewsbury,
WF13 2HD.
sales@ukbedworld.co.uk/
07404887028
0800************

The payment methods we take are cash on delivery, credit card ,PayPal, or bank transfer.

You can order through our website, or via private message text, WhatsApp, or ring our sales team on 07404 887028.
0800********

We will usually refund any money received from you using the same method originally used by you to pay for your purchase. Refunds will not be issued before the collection of the goods. With all returns, once the collection has been arranged and we have received and verified the reason for the return, and the packaging if applicable, we will refund the value of the goods. Please allow 14 days for us to do this.

If your address of delivery changes please let UK Bed World team know in advance, especially 48 hours before.

Yes